Last updated: September 2026
This Privacy Policy describes how Door Kraft LLC, doing business as Klovo ("Klovo," "we," "us"), collects, uses, and shares personal information when you visit klovo.com (the "Site") or interact with our customer care team.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and phone number when you place an order, contact customer care, or sign up for updates. We also collect information automatically through cookies and similar technologies, including how you browse and interact with the Site.
How We Use Information
We use this information to fulfill orders, respond to customer care requests, improve the Site, and, where you have opted in, send you marketing communications or advertising that is more relevant to your interests.
How We Share Information
We may share personal information with service providers who help us operate our business (such as shipping, payment, and email providers), and with advertising partners so that we can show you ads on other websites that are more relevant to your interests. If you visit klovo.com with the Global Privacy Control signal enabled, we treat this as a request to opt out of activity that may be considered a "sale" or "sharing" of personal information under applicable state privacy laws. You can also opt out directly on our Your Privacy Choices page.
SMS / Text Messaging Program
If you opt in to receive text messages from Klovo customer care, we collect your mobile phone number, the date and method of your consent, and the content of messages exchanged with our team. This data is used only to operate the customer care messaging program you opted into.
All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. We do not sell, rent, or trade your phone number or SMS opt-in consent to any third party for any purpose, including advertising.
You may withdraw consent to receive text messages at any time by replying STOP, or by contacting hello@klovo.com. See our Terms of Service for the full SMS program disclosures.
Your Choices
You may opt out of marketing emails at any time using the unsubscribe link in any message. You may opt out of targeted advertising on our Your Privacy Choices page. You may opt out of SMS messages by replying STOP.
Data Retention
We retain personal information only as long as needed to fulfill the purposes described in this policy and to meet our legal and compliance obligations.
Contact
Questions about this Privacy Policy? Contact us at hello@klovo.com or by mail at Door Kraft LLC, 2 Ravinia Dr, Suite 1600, Atlanta, GA 30346.